Effective Date: 23/01/2024

At SMT Custom, we are committed to safeguarding the privacy of our customers, suppliers, employees, and subcontractors. This statement outlines our privacy policy and how we adhere to the relevant legislation that protects the data of those associated with our business.

Data Stored and Whose Data:

1. Customers:
   Contact details, including name, company name (if applicable), address(es), contact number(s), email address(es), and any other relevant information.
   • • Stored on our secure email system, accounting software, and computer files.

1. 1. Suppliers:
      Contact details, including company name, contact name(s), address(es), contact number(s), email address(es), and other pertinent information, including VAT numbers.
      • • Stored on our secure email system, accounting software, and computer files.

1. 1. Employees:
      Contact details, including name, address(es), contact number(s), email address(es), named next of kin or contact person and their contact number, National Insurance number, tax codes, and other relevant information.
      • • Stored on our secure email system, accounting software, and computer files.

Data Storage:

Our computers are safeguarded by Windows firewalls and internet security measures.

• • Access to emails, accounting records, and computer files is restricted to specified individuals or those permitted by the directors. Files are individually password-protected.

• • Personal data is retained for the minimum duration required by relevant authorities.

Data Sharing:

SMT Custom does not sell any data.

• • Data may be shared, when necessary, with our legitimate stockists, accountant, relevant tax authorities, government bodies, police, insurance companies, and suppliers for purposes such as sending/delivering goods.

• • Subcontractors may access data as required for repair/improvement work related to IT.

Cookie Policy for SMT Custom

At SMT Custom, we are committed to ensuring your online experience is as informative and user-friendly as possible. To achieve this, we use technologies like cookies to collect and store information about your visit to our website. This Cookie Policy outlines what cookies are, how we use them, and how you can manage your cookie preferences.

What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites recognize your device and store information about your preferences or actions.

How We Use Cookies

At SMT Custom, we use cookies for the following purposes:

Essential Cookies:

1. 1. • • These cookies are necessary for the proper functioning of our website. They enable you to navigate through the site and use essential features.
          
          Analytics Cookies:

1. 1. • • We use analytics cookies to collect information about how visitors interact with our website. This helps us analyze and improve the performance and functionality of our site.
          
          Preference Cookies:

1. • Preference cookies store information such as your preferred language or region. This allows us to provide you with a more personalized experience.
     
     Marketing Cookies:
2. • We may use marketing cookies to track your online activity and provide you with targeted advertising based on your interests.
     
     Managing Your Cookie Preferences

You have the option to accept or decline cookies when you visit our website. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Keep in mind that blocking certain types of cookies may impact your experience on our website.

To manage your cookie preferences:

Google Chrome:
Click on the menu icon, go to “Settings,” then “Privacy and security,” and finally “Site settings.” Under “Cookies,” you can manage your preferences.

• • Mozilla Firefox: 
  • Click on the menu icon, go to “Options,” select “Privacy & Security,” and go to the “Cookies and Site Data” section to manage your preferences.
    
    Microsoft Edge: 
  • Click on the three dots in the top right corner, go to “Settings,” select “View advanced settings,” and under “Privacy and services,” you can manage your cookie preferences.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology or applicable regulations. Any updates will be posted on this page, and the effective date will be modified accordingly.

Concerns or Queries:

If you have any concerns or queries regarding the personal data we hold, please don’t hesitate to get in touch. Your privacy and confidence in our data handling processes are of utmost importance to us.

Registered Address
Unit 13
Wessex Business Centre
Cheddar
Somerset
BS27 3EJ

Registered in England No 14734796